RME US
Your Recommendation Matters
75% of patients decide to take eye drops after their eye care professional recommends them.1
Discover How Direct-to-Physician Ordering Can Help Your Patients.
Receive exclusive discounts.*
Call to learn more: 1-833-733-7675
*Terms and conditions apply.
Receive exclusive discounts.*
Call to learn more: 1-833-733-7675
*Terms and conditions apply.
Frequently Asked Questions
Which REFRESH® and LASTACAFT® products are available to purchase, and how much do they cost?
You can check the status of your order by logging in and navigating to MY ACCOUNT/ORDER HISTORY or by visiting the Check Order Status page to view your order status.
How does an office set up an account in order to sell REFRESH® and LASTACAFT® in-office?
You can easily track your package by logging in and navigating to My ACCOUNT/ORDER HISTORY or by visiting the Check Order Status page to view order details. Select tracking number to view up-to-date tracking status via FedEx.
What forms of payment can be used to purchase REFRESH® and LASTACAFT® products?
American Express®, Discover®, Visa®, and Mastercard® are acceptable forms of payment. If the office is interested in applying for credit terms, please call 1.833.733.7675 to start the application process.
What is the suggested retail price of each REFRESH® and LASTACAFT® product?
Our dedicated Customer Service team is available to support you should you have questions
or need further assistance regarding your order.
Customer Service
(855) 754-6700
8:00 AM and 6:00 PM CT
Monday – Friday
What is the minimum quantity of a product that can be ordered?
For specific product recommendations or questions about the regimen for your dry eyes, please contact your eye care professional directly.
How long after an order is completed will the office receive products?
Coupons are not accepted on orders placed on this RefreshEyeDrops.com storefront. However, promo codes can be used at checkout.
Can REFRESH® and LASTACAFT® products be returned?
Coupons are not accepted on orders placed on this RefreshEyeDrops.com storefront. However, promo codes can be used at checkout.
Does AbbVie charge sales tax?
Coupons are not accepted on orders placed on this RefreshEyeDrops.com storefront. However, promo codes can be used at checkout.
